Northern Ireland Tourist Board

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Latest advice for businesses

This page will be updated daily (Thursday 9th April) as new information becomes available.

Tourism NI Assistance

Tourism NI is closely monitoring this rapidly evolving situation and is here to help our sector. We will bring you the most up to date information and ensure you are aware of the support available.

Tourism NI COVID 19 BuSiness Support Helpline - Now Open

We have set up a dedicated telephone line service and online enquiry facility for our industry. We strongly encourage you to get in touch with us with any queries that you have and we will do our very best to get you the answers you need. Please call us on 028 95925313, lines open Monday to Sunday 9-5.  Outside of these hours please submit an online query via the 'contact us' form at the bottom of the page.

If you are an accommodation business you should close immediately - for further information click here.

Government response - The Chancellor has now set out a package of measures to support  businesses through this period of disruption caused by COVID-19 including the announcement of the Coronavirus Job Retention Scheme on Friday 20th Marc​h. Further information is coming through in relation to these measures and how to access them and this is being updated on and NI Business Info

Other Guidance for Tourism Businesses

Hospitality Ulster has produced comprehensive and practical advice for the hospitality industry including guidance on the Government Support available. (As of 25th March 2020).

Hospitality Ulster with MTB solicitors have developed Employers Advice RE Furloughing and the Coronavirus Job Retention Scheme, for more information click here.  They also have a helpful checklist for safeguarding your property at this time, click here.

Hospitality Ulster in partnership with legal specialists MTB Solicitors have established a dedicated hotline for members affected by COVID-19, as an immediate response. For more information click here.

Northern Ireland Hotels Federation (NIHF) has compiled comprehensive guidance for the hotel sector and will be useful advice for anyone operating in the tourism sector.

Equality Commission can provide assistance about a potential discrimination and for employers and service providers seeking advice. You can email or visit their website.

Federation of Small Businesses offers a range of advice for Small businesses and the self employed. Click here for more information.

For HMRC guidance on tax matters please click here. 

On 25 March it was announced businesses will receive an additional 3 months to file accounts with Companies House to help companies avoid penalties as they deal with the impact of COVID-19. For more information click here.

Impact Monitoring

We are very grateful to the many businesses across the industry who have provided valuable information through our detailed survey on the impact of the disruption caused by COVID-19. This feedback has helped to quantify the impact on the industry and to shape the advice that we and our partners can offer.

Whilst the detailed survey has now closed, please feel free to use the form below to let us know what is happening to your business and any issues or concerns that you have:

Contact Us:

Please get in contact with your issues and concerns via the form below:

Decisions on the correct actions to take will vary for different organisations and their particular circumstances. This guidance advice should not be taken as a replacement for your own legal or commercial advice, or to replace any advice or direction issued by the Government.