Northern Ireland Tourist Board

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Delivered by PKF-FPM

This webinar was delivered as part of Tourism NI's Tourism Enterprise Development (TED) Programme by Feargal McCormack, Managing Director of PKF-FPM.  Feargal has significant experience in thought leadership, business development and dealing with clients in the tourism industry in the SME and micro enterprise sector.

Recognising that the coronavirus pandemic has placed extraordinary demands on leaders in business, Feargal outlined how business resilience and leadership is key to ride out uncertainty instead of being overpowered by it.

During this session Feargal discussed key areas that businesses should consider at this time and what steps can be taken to ensure businesses can not only overcome COVID-19,  but will be in as strong a position as possible to respond when the opportunity comes. Areas for discussion included: Leadership; Teamwork and shared responsibility; Taking decisions; Culture; Internal and external communications; People Management; Agility; Embracing change.

This session was open to any businesses within the NI tourism and hospitality industry.

If you missed this webinar you can view it again here:

Please click here to access a summary of questions & responses from the session.

We are continually working to develop and improve our Tourism Enterprise Development (TED) Programme.  If you have a moment we would ask that you please complete a short evaluation after viewing this webinar session - Please click here to provide your feedback.