Northern Ireland Tourist Board

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For the fourth year, CIM Ireland returns to the trackside of the Ulster Grand Prix with a focus on how to grow your business, how to provide great service and how to attract customers.

Supported by Ulster Grand Prix, this morning event is focused on sharing the perspective of our panel of expert speakers, followed by a Q&A session.

This event is free to attend with breakfast butty and drink refreshments provided.

Agenda

7.30am Breakfast

8.00am Grow your Business - Brendan Murphy, Ghost Consultancy

8.30am Customer Service tips and tricks session - David Anderson, Insight6

9.00am How to Promote your tourism business - Gareth Lynas, Icon Creative

9.30am Going the extra mile to deliver a 5 star experience - Sam Corr, Tourism Northern Ireland.

10.00am Q&A and networking

Location: Dundrod, 3-7 Hannahstown Road, Lisburn BT28 3TB

Price: Free to attend

CPD Category: Customer Experience

Duration: 2 hours

Find out more: cim.co.uk/events