We're Making it Here - Case Studies

People are the driving force behind our industry and we want to encourage more people to make a career in tourism and hospitality. Hear from people about their thoughts and experiences working in the industry.

Hastings Hotels

Laura Semple, Deputy Reservations Manager at Hastings Hotels shares her story of working her way through the ranks and expresses how she thinks the hospitality industry has changed for the better in recent years.

Charlie's Bar

Una Burns from Charlie's Bar, Enniskillen shares her story about her involvement in the hospitality industry and the freedom and creativity she finds within the sector.

Ulster Folk Museum

Starting a new career with the Ulster Folk Museum, Cultra, David Balfour, Visitor Services Manager tells us more about his move to the tourism and hospitality sector. He shares how vibrant and rewarding the hospitlaity and tourism industry can be.

James St

Dylan Turner, Sous Chef at James St shares his experience of becoming a chef through their apprenticeship programme. He shares how the hospitality and tourism industry is a great place and build skills and work your way up the career ladder.

Todd's Leap Activity Centre

Aine Glendenning from Todds Leap Activity Centre shares her story about why she loves her job in the industry and how a part-time job has turned into a love for the tourism industry.

Mount Stewart

Aimee Copeland, an assistant gardener at Mount Stewart details her key roles and responsibilities and outlines how fulfilling her career in tourism is. She discusses the impact she has on the tourism industry and highlights the vast opportunities within the industry.

Armagh Planetarium

Sinead Mackle, from Armagh Planetarium outlines her passion for creating the best possible visitor experience and discusses the benefits associated with the social aspect of her role. She then shares her thoughts on the vibrant and fast-paces nature of the industry.

The Merchant Hotel

Emily Mackle, who works as a supervisor at the cocktail bar at The Merchant Hotel describes how her skills have led to her success within the hospitality industry and discusses how freeing it is to have flexibility and creative freedom within her role.

Cherry Hill Lodge

The owner of Cherry Hill Lodge, Patricia Maginn discusses the benefits of running a B&B, including a strong work-life balance and added flexibility. Patricia then talks about the vast opportunities for employment and additional training with the hospitality industry.

Ballycastle Traditional Music Trail

Michael Sands, from Ballycastle Traditional Music Trail outlines the enjoyment he gets from being able to create a consumer experience around a hobby of his and describes his passion for integrating new musicians into the scene, whilst also ensuring established musicians still receive opportunities.

Willow Tree Glamping

Ciara Tiernan, who is the co-owner of Willow Tree Glamping talks about following her dream and the multitude of skills she has now developed. She also talks about the amazing opportunities on her doorstep within NI, and the fact that she didn't need to travel far to find success, whilst doing something she loves.