Accessibility
Guidance
Support
Useful Guides
- Equality Commission - Code of Practice Rights of Access Goods, Facilities, Services and Premises
- Equality Commission - Every Customer Counts
- Equality Commission - Accessible Restaurants, Cafes and Hospitality – Good Practice Guide
- Equality Commission - Accessible Business Checklist
- Equality Commission – Assistance dogs - best practice for employers and service providers
- Equality Commission – Auxiliary Aids
- Equality Commission – Toilets and Changing Places
- JAM Card
- Web Content Accessibility Guidelines, W3C Web Accessibility Initiative
- Scope – How to make emails accessible
- Ability Net – Creating Accessible Documents
- Relay UK – Relay Assistance to Help Communication
Design Guidance
- Part R Building Regulations
- Design of an accessible and inclusive built environment - Buildings. Code of practice
- ‘Designing for Accessibility’ 2012 - Centre for Accessible Environments
- Guidance on accessibility of large hotel premises and hotel chains
- Fire safety in the design, management and use of buildings. Code of practice
- Fire Safety Risk Assessment
- Evacuation of Disabled People from Buildings
- Royal Society of Ulster Architects
Mobility Equipment Hire
Advertising Platforms
Sign Language Interpretation
Resources for Accessible Communication
Useful Organisations
- Equality Commission for Northern Ireland
- ECNI Disability Forum
- Disability Action
- Ability Net
- AutismNI
- National Autistic Society
- Changing Places
- Mencap
- RNIB Northern Ireland
- RNID Northern Ireland (Action on Hearing Loss)
- Deafblind UK
- Valuable 500
- Centre for Accessible Environments
- Shopmobility Belfast
Webinars
Training
To download the complete set of documents for your business, sign up for the ‘Every Customer Counts’ initiative and obtain more information, go to EqualityNI.org. ECNI - Every Customer Counts - promoting accessible services (equalityni.org)
Download Equality NI’s accessibility fact sheet, ‘Why Access Means Business’ here. Layout 1 (equalityni.org)